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  1. Jacamo
  2. I want to place an order

I want to place an order

Getting started

  • Hi!
  • Is it safe to shop online?
  • Do you offer Buy Now Pay Later?
  • Do I have to set up a personal account to shop with you?
  • What information do you need to open a personal credit account?

Placing your order

  • What are your last order dates for Christmas?
  • How do I apply my promotion code online?
  • How can I order above my credit limit?
  • Why is my item not available sooner?
  • What size should I order?
  • If my order is sent out in separate parcels, will I be charged again for delivery?

Deliveries

  • All about our delivery service
  • How do I send my order to a different address?
  • Do I have to be there to sign for delivery?
  • Where do you deliver?
  • What is a delivery supplement?
  • Why is nominated day delivery not available for my order?

Website issues

  • I'm trying to register but the boxes aren't showing for me to fill in my details. How can I fix this?
  • Why can't I select the size/colour options when trying to add items to my bag?
  • Why isn't the website working for me?
  • Why won't the website accept my contact details?
  • Why can't I find an item using the item number?

If you would like to make a complaint about your credit account, please contact us below.

Contact us
Jacamo Customer Service Hub.
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