We’re really sorry to hear that, and we can certainly have a look at this for you. Please email us at credit.control@jacamo.co.uk
Please provide as much information as you can regarding what's happened, and include your name, address and contact number, along with any supporting documents you may have.
Please note: due to the coronavirus pandemic and the measures put in place to prevent it spreading, we have an extremely limited number of advisors available to answer your queries at the moment.